Description
A supplier quality action report (SCAR) was derived from the need to issue suppliers a corrective action to a problem that occurred due to their product or service. As a way to differentiate this from an internal corrective action, somebody out there decided to call it a SCAR. Basically, it’s a formal request to a supplier to correct a problem and explain exactly how it will do so. SCAR is mostly used in organizations where there is a strong customer-supplier relationship, and where both customers and suppliers are high in the quality food chain (e.g., electronics, semiconductors, or telecom).